Sunswap
Shield

An advanced approach to
aftermarket support

Protection wherever and whenever

Sunswap shield aftermarket service provides everything you need to maximise fleet uptime and deliver optimal performance day after day, year after year.

There when you need us, 24/7-365 days a year.

Sunswap_Shield_Graph

Cutting edge remote-diagnostics  

Sunswap Endurance sets a new standard with its cutting-edge remote diagnostics, constantly monitoring system performance and condition. Our advanced analytics enable fault prediction, significantly reducing the risk of breakdowns. Leveraging the wealth of data collected from each Sunswap Endurance unit, we optimise maintenance schedules to deliver unparalleled efficiency, resulting in a host of benefits:

– Reduced maintenance costs
– Decreased breakdowns
– Reduced downtime
– Unparalleled transparency

What’s included in Sunswap Shield? 

  • 2 Years full warranty
  • Rich telematics, GPS tracking and historical data stored in the cloud
  • Remote diagnostic alerts sent directly to your control team
  • Over-the-air updates to maintain performance
  • Realtime service updates
  • Freephone support centre, Sunswap advisors on hand when you need them
  • Only one annual service required a year
  • UK wide network of Sunswap certified technicians
  • Range of service packages to meet all requirements
  • Only Sunswap certified technicians will work on your units
Sunswap Shield locations

A network of excellence

Sunswap Shield’s maintenance network is provided by our highly qualified in-house technicians and rigorously selected third-party service partners. Only those who meet our stringent standards earn a place in our network.

We take great pride in ensuring that our team possesses the necessary expertise and skills to excel in their respective positions. You will find them knowledgeable, capable, smart, polite, helpful, honest, punctual and professional at all times.

Longhurst Refrigeration Ltd

​​”We were really impressed by the design of the fridge and are confident this will turn heads in the market. It was amazing to see how far technology has advanced compared to what’s currently out there on the roads. We fed back some minor tweaks to further improve its serviceability but there’s just not much that needs servicing or can go wrong with it compared to traditional systems!”

Genesis Refrigeration Ltd

“The design was minimalist yet effective which could greatly reduce service intervals and maintenance costs. The product due to its nature has minimal points of potential failure – the telematics have a high level of detail that would help significantly reduce diagnostics time”

Sapphire

“The real time data monitoring in the cloud allows for a proactive maintenance solution, where sapphire can have a real impact utilising onsite VMUs at depots to efficiently resolve failures, increasing uptime of the Sunswap product.”

Grant Tadman, Group Commercial Manager

Matt Hurley Refrigeration

“We’re very interested in working with Sunswap. They have a simplistic design, whereas some kit out there is over-complicated. Servicing is going to be straight forward […] low voltage systems are safe and we won’t have to dispose of oil, which is another environmental benefit.”

Matt Hurley, CEO

Monthly subscription packages

Bespoke packages can be provided upon request. Including pay-as-you-go.

Bronze

Historical data

Telematics access

HMI diagnostic alerts

Critical OTA update

Remote diagnostics alerts

GPS tracking

Call centre support

Annual service

Annual F-gas compliance

Workday repairs

Workshop access

Refrigeration cover

Silver

Battery cover

All parts cover

Historical data

Telematics access

HMI diagnostic alerts

Critical OTA update

Remote diagnostics alerts

GPS tracking

Call centre support

Annual service

Annual F-gas compliance

Workday repairs

Workshop access

Refrigeration cover

Gold

Weekend and bank holidays repair

24hr breakdown support

Battery cover

All parts cover

Historical data

Telematics access

HMI diagnostic alerts

Critical OTA update

Remote diagnostics alerts

GPS tracking

Call centre support

Annual service

Annual F-gas compliance

Workday repairs

Workshop access

Refrigeration cover