Installation Engineer

Location: 5 days on-site at Gray & Adams, South Rd, Fraserburgh AB43 9HU, or at an alternative location as determined by the needs of the business

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About us

Every refrigerated truck and trailer moving goods across the country has relied on diesel for decades. It's polluting, expensive, and the technology hasn't changed. Two companies have dominated the market, selling the same legacy technology with minor updates.

Sunswap makes the electric refrigeration that's replacing it - zero emissions, lower operating costs, built from the ground up for how fleets actually operate. We've gone from founding to manufacturing at scale globally in just six years. We built our own production facility in Surrey. We are trusted by major brands like Tesco, Ocado, Birds Eye, and Happy Eggs every single day. With units operating across the UK, France, Netherlands, Belgium, Chile, and Australia.

We've been named Sunday Times Best Place to Work 2024 and 2025. We've won awards for innovation, technology, and marketing excellence. We've secured backing from BGF, Barclays, and Clean Growth Fund. We've got the customers, the traction, and the momentum.

Now we're taking this British-engineered product global. Scaling manufacturing. Opening new markets. Building the team that will make legacy polluting technology obsolete across the world.

If you want to be part of a company that's setting new standards for the industry and scaling internationally, this is it.

Our benefits

• 30 days of annual leave plus Bank Holidays! (includes a Wellbeing Day)
• Sabbatical (after 3 years of working with Sunswap)
• 5 free counselling sessions per year
• Family leave ranging from 4 weeks to 4 months
• Free Monthly Lunches & Quarterly Socials!
• Cycle to Work Scheme
• Free Sunswap merch

Job overview

Sunswap is seeking a dedicated Installation Engineer to lead our critical installation process at one of our largest client’s production facilities.

In this pivotal role, your primary focus will be driving customer satisfaction by ensuring installations are completed in line with Standard Operating Procedures (SOP) and OEM standards. You will manage and oversee on-site repairs as needed, while ensuring 100% on-time installation completion and seamless customer delivery.

As the leader of day-to-day operations at one of our major client’s production facilities, you will oversee every stage of the installation process. This includes allocating tasks, ensuring the highest standards of work and quality, and managing the delivery logistics. You will also be responsible for handling ‘goods-in’ and ‘goods-out’ processes, maintaining accurate delivery records, and ensuring effective on-site stock control.

Key responsibilities

• Manage and accurately document all deliveries to the site.
• Ensure 100% stock control accuracy, maintaining optimal inventory levels.
• Maintain on-site tooling, promptly reporting any defects to the line manager.
• Oversee and allocate tasks throughout the installation process, ensuring timely completion.
• Ensure all tasks are completed in accordance with Standard Operating Procedures (SOP) and Original Equipment Manufacturer (OEM) standards.
• Perform on-site repairs as necessary and document defects using the designated reporting systems.
• Conduct Pre-Delivery Inspections (PDI) of products before customer delivery to ensure quality standards are met.
• Foster effective communication and collaboration with key stakeholders at all levels.
• Collaborate closely with diverse engineering teams, supporting mechanical and electrical tasks to drive success across multiple projects.

Qualifications & experience

• Proven experience in maintenance repair and diagnostics for refrigerated trailers, HVAC or related systems
• The ability to carry out mechanical and electrical field tasks
• F-GAS category 1
• Brazing experience
• A basic understanding of low voltage electrical systems
• Good knowledge of refrigeration systems and required maintenance
• The ability to troubleshoot unplanned Maintenance issues
• Excellent verbal and written communication skills
• Ability to interpret/execute written instructions as well as work collaboratively as part of a wider team across the business
• A ‘can do’ attitude and be able to work within the timescales set through SLA’s
• A passion for the environment and being a force for good
• Proven ability to prioritise and manage your time

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